Nov 24, 2017
This episode is sponsored by KingswaySoft.
Special guest Colin Vermander,
Technical Director for Adoxio, joins Shawn Tabor to discuss self
service portals, and what you need to think about when deploying
portals for customer service.
- typical challenges when implementing self-service portals
- user experience journey mapping
- managing demands for over automation of processes
- the benefits of iterational portal development
This episode is a production of Dynamic Podcasts LLC. Subscribe
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