Sep 14, 2018
This episode of At Your Service is brought to you by Resco.
Shawn & Scott discuss migrating to the Unified Interface and some great resources to review before you take the leap!
Unified Interface Overview – Product Team Blog:
Sep 4, 2018
On this week’s At Your Service, the AYS team answers questions from the Listener Mailbag! Sarah talks about USD 4.0 release and the team discusses the new USD Accelerator from Neil Parkhurst! Plus, congratulations are in order for Agnes from Resco.net for her recent nuptials! Filling in is Andrew in the Resco Minute...
Aug 6, 2018
In this episode of AYS (brought to you by Resco), the gang discusses their favorite upcoming features in the October ’18 Release Notes related to Customer Service, Field Service and Project Service!
We are less than a week away from D365UG Virtual Service Summer Camp…Sarah is kicking off the event with her Top 5...
Jul 24, 2018
We are live at the Microsoft Business Applications Summit in Seattle, and the release notes for Oct '18 are out. In this episode we cover the highlights of the release notes and what we have learned from the summit:
Jun 15, 2018
On this episode of AYS (brought to you by Resco), we are joined by Jim Lomas, PMP & Hannah Farley, CCMP. We discuss Instructional Design and Organizational Change Management and how these strategies are used to address the Human Factor within global call center implementations.
Links for the show notes:
Jim Lomas -...