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CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed:

  • CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.
  • Power BI & More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365.
  • Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.
  • Dynamics Practice Podcast - Mark Smith discuses the business side of Dynamics with leaders in the Dynamics community. How do you optimize the relationship with Microsoft, hire the right people, and keep your clients happy?

Apr 2, 2016

In this episode (sponsored by Kingswaysoft):

  • We dig into the Spring Release Preview Guide
  • New project service capabilities
  • Portal options for community, customer service, partners, and employee self service
  • customer field for everybody
  • Review of recent CRM Tips of the Day
  • Server Side Synchronization

We are joined by Rhett Thompson, CEO of Kuvana, an exciting new sales acceleration tool that is very affordable and powerful. It gives you the ability to see how engaged your clients that the recipients of your one-to-one emails are, and allows you to track that information in CRM without any changes to customization.