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CRM Audio is a network of podcasts about Dynamics 365, Dynamics CRM, personal productivity, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor, Mark Smith, and Scott Sewell and productivity expert Matthew C. Anderson. We are the original CRM MVP Podcast. Podcasts in the feed:

  • CRM Audio - a roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.
  • Power BI & More - Microsoft Business Solutions MVP Scott Sewell teaches you how to learn Power BI and effectively use it with Dynamics 365.
  • Prodcast - All about personal productivity. We get deep into productivity and cut through the hype around productivity tools, and tell you what's not productive.
  • Dynamics Practice Podcast - Mark Smith discuses the business side of Dynamics with leaders in the Dynamics community. How do you optimize the relationship with Microsoft, hire the right people, and keep your clients happy?

Jun 19, 2017

On this episode (sponsored by Kingswaysoft and AlexaCRM) we are joined by Tabetha Sheaver, CRM practice director at Cloud Nine Solutions, to talk about the psychology of system change, such as when implementing Dynamics 365.What does it have to do with grief and death?

  • Change management
  • "Start With The Why" by Simon Sinek
  • Fear of change
  • Kubler-Ross change curve
  • What does grief have to do with transitions in systems and user adoption?
  • "What's in it for me?"

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts.