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CRM Audio -- The Dynamics 365 Podcast

CRM Audio is a podcast about Dynamics 365, Dynamics CRM, and Power BI hosted by Microsoft Business Solutions MVP's Joel Lindstrom, George Doubinski, Shawn Tabor and Scott Sewell. We are the original CRM MVP Podcast. A roundtable discussion of all things CRM, including what's new, best practices, and answers to your CRM questions and Power BI.
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Jun 19, 2017

On this episode (sponsored by Kingswaysoft and AlexaCRM) we are joined by Tabetha Sheaver, CRM practice director at Cloud Nine Solutions, to talk about the psychology of system change, such as when implementing Dynamics 365.What does it have to do with grief and death?

  • Change management
  • "Start With The Why" by Simon Sinek
  • Fear of change
  • Kubler-Ross change curve
  • What does grief have to do with transitions in systems and user adoption?
  • "What's in it for me?"

This episode is a production of Dynamic Podcasts LLC. Subscribe to the  CRM Audio network of podcasts on Apple Podcasts.

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