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CRM Audio


Jun 10, 2019

This episode is brought to you by KingswaySoft.

Today Business Applications MVP's Ulrik Carlsson, Megan Walker, Andrew Bibby, and Joel Lindstrom are not at the Business Applications Summit, but they have the wave 2 release plan, and in this episode they review some of the highlights of the massive document.

Topics:

  • D365 for Marketing
  • Customer Insights segments in marketing
  • Quick sends
  • Sales
  • Business card scanning
  • Configurable system dialogs
  • Unified queues
  • Chat integration
  • Assistant studio
  • AI builder

Music: www.purple-planet.com