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CRM Audio

Dec 11, 2015

Happy CRM New Year! This is our last episode of the year, and we welcome CRM 2016. We discuss knowledge management, solution segmentation, engagement hub, Power Apps. Menno Te Koppele joins us to talk about what it is like to manage the Dynamics CRM Facebook group, and all the goodness coming from Inside View in...

Nov 26, 2015

Jukka Niiranen joins Joel and George to discuss what the departure of Bob Stutz means to Dynamics CRM. We also talk about Microsoft Social Engagement--Jukka has recently hosted a webinar for Dynamics World  about the CRM MSE integration.

George Doubinski has an update from Extreme CRM conference.

We discuss who really...

Nov 9, 2015

Hear from the MVP's at the 2015 MVP Summit in Redmond, WA. Guests include:

  • Julie Yack
  • Dylan Haskins
  • Mark Smith
  • Larry Lentz
  • Leon Tribe
  • Laura Robinson

Oct 29, 2015

In this week's episode, knowledge management in CRM 2016, new data load service, should you use the lead entity, Captain Redlace's mobile manifesto, living without the Outlook client, and Microsoft Surface Book. And Michael Quattlebaum joins us with his Halloween costume on to talk about how to calculate ROI...

Oct 19, 2015

We're live at the CRMUG Summit in Reno, NV. We talk about what users have been asking us, mobile, CRM 2016, and George has a tip recommendation.

We are joined by Adam Stewart from IntroHive, Leah Quartano, Matthew Anderson, David Berry, Jamie Miley, and Alex Gajewski from Microsoft.