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Feb 18, 2020

This episode is brought to you by Inogic. Check out their new Kanban visualization for Dynamics 365 and Power Platform.

Learning is important. Joel has started a bi-weekly LinkedIn newsletter about learning--why it is important to be a life-long learner, choosing a learning goal, and tools to help learning. On the...

Feb 3, 2020

This episode is brought to you by Maplytics by Inogic and D365UG.

This week we are re-joined by MVP Sukrut Parab and Sr. Architect Satish Panwar to talk about what you need to know about ALM best practices for a Dynamics 365 F&O deployment.

  • Phases of ALM
  • Why you need to use a good ALM process
  • Manual vs. automated...

Jan 11, 2020

This episode is brought to you by D365UG.

Sara Critchley joins Shawn Tabor to talk about customer service (after they finish talking about food).

Why is customer service important?

How has customer service in Dynamics 365 changed in recent years?

Where should you start?

The changing world of omnichannel.

Why can't Flow...

Dec 23, 2019

It's the final Power Platform Brief of 2019.  Bringing updates on Microsoft's Power Platform including connectors for components, improved unified interface, Teams domination and an interview with Yesflow co-founder Scott Millwood.  

CRM Audio Holiday Party 2019

Dec 23, 2019

This episode is brought to you by D365UG.

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It's the end of 2019, and we are having a party, with Jim Novak, Julie Yack, Nick Doelman, Lisa Crosbie, George Doubinski, Shawn Tabor, Antti Pajunen, David Yack, Elaiza Benitez,...