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Oct 29, 2015

In this week's episode, knowledge management in CRM 2016, new data load service, should you use the lead entity, Captain Redlace's mobile manifesto, living without the Outlook client, and Microsoft Surface Book. And Michael Quattlebaum joins us with his Halloween costume on to talk about how to calculate ROI...


Oct 19, 2015

We're live at the CRMUG Summit in Reno, NV. We talk about what users have been asking us, mobile, CRM 2016, and George has a tip recommendation.

We are joined by Adam Stewart from IntroHive, Leah Quartano, Matthew Anderson, David Berry, Jamie Miley, and Alex Gajewski from Microsoft.


Oct 7, 2015

In this episode we discuss what the acquisition of ADX Studio will mean for CRM, ExpressRoute for CRM Online, improvements to the Outlook App for CRM coming in 2016, the CRM Solution Manager, and Gus Gonzalez joins us to preview our sessions for the CRMUG Summit next week in Reno, NV.


Oct 2, 2015

Promo for our next episode. Gus Gonzales has a message for our Spanish speaking listeners