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Jan 30, 2018

This episode is sponsored by KingswaySoft.

Matthew Anderson is starting a new role, so we talk about productivity when starting a new job. Career changes give you a chance to take a fresh start on your personal systems and structures.

  • Separating work and personal artifacts
  • OneNote organization
  • Personal contact...


Jan 26, 2018

This episode is sponsored by KingswaySoft.

This week, Shawn and Scott fight through illness, technology issues, scheduling conflicts and more to bring you a new episode of At Your Service!  This week we begin our “What you need to know” series on Customer Service.  Also, announcements regarding our involvement in...


Jan 24, 2018

In this episode (sponsored by CRMUG), we announce the new host for the podcast, Ulrik Carlsson. Ulrik is well known as the CRM chart guy, and he is looking forward to sharing his knowledge about analytics, Power Bi, and Dynamics 365 charts with podcast listeners.

Topics discussed in this episode:

  • What's next for Scott...


Jan 22, 2018

In this episode (sponsored by Inogic) Hosts Britta Rekstad and Matthew C. Anderson talk about having multiple environments and the basics of Dynamics 365 Solutions and solution management. There's a lot to cover in a single episode, so watch for a future episode covering even more detail.

Discussed on the show

  • Why...


Jan 20, 2018

This episode is sponsored by Inogic.

Today we announce that we are writing a book. www.dynamics365book.com is the first “live” Dynamics 365 book. Read content as we write it and give us your feedback. Check out the first four chapters available now.

Other topics in this episode:

  • Skiing in Japan
  • Public private...