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CRM Audio

Nov 26, 2019

In today's episode (brought to you by Maplytics by Inogic), we are joined by Sean McNellis, Principal Premier Field Engineer at Microsoft. Sean has worked for Microsoft since the release of CRM 1.0, and in this episode, Shawn talks about proven practices that he is using with enterprise customers.

Topics discussed in this episode:

What is a PFE
How has Sean's job changed with the move to the cloud?
The impact of canvas apps and Power Automate flows on enterprise customers
Why you need a Center of Excellence (COE) for business applications success
Modern integration patterns
Simplifying integrations with Azure Service Bus
Reliability with Azure Service Bus
Traffic Manager vs. plugin
Best practices vs proven practices
Managed vs unmanaged solutions
How unmanaged solutions are like water damage
CI/CD and process automation
Sean's Powershell libraries and PowerShell cmdlets
Why you need to use Application Users
Dealing with API limits